Optimize Search Engine Visibility for Oncology Services
Overview
The Patient Service Representative at Arizona Center for Cancer Care leads front office operations ensuring exceptional patient experiences. This role focuses on managing daily administrative tasks while supporting clinical teams. The ideal candidate thrives in a collaborative environment and demonstrates strong communication skills. Responsibilities include patient registration and scheduling while maintaining meticulous documentation standards.
What You'll Do11
- 1Greet and register patients professionally while handling communications courteously
- 2Schedule appointments in EMR following established protocols
- 3Collect patient demographics and insurance information accurately
- 4Document encounters and process payments efficiently
- 5Respond to patient inquiries with professional telephone etiquette
- 6Maintain organized workstations and equipment
- 7Create referral charts and coordinate appointments with external providers
- 8Send medical records to referring physicians and track referrals
- 9Perform appointment reminder calls and manage patient communications
- 10Ensure compliance with HIPAA regulations and confidentiality standards
- 11Support clinical staff with various administrative tasks
Requirements7
- 1High school diploma or equivalent with one year medical office experience preferred
- 2Proficiency in medical terminology and EMR systems
- 3Strong organizational skills and attention to detail
- 4Excellent customer service abilities and conflict resolution skills
- 5Ability to lift 20 pounds and work seated for extended periods
- 6Previous experience with electronic health records demonstrated
- 7License to practice in Arizona with valid certification
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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