Sales Assistant, Automotive Dealership & Customer Service
Overview
The Sales Assistant owns the vehicle preparation and client intake process at a high-volume Jaguar Land Rover dealership. You will maintain the inventory of new and used vehicles and support the sales team by managing client appointments, follow-ups, and paperwork. Working with the CRM system and Vehicle Appraisal tool, you will drive customer loyalty and help the department hit its sales targets. This role offers a direct path to Sales Associate for those who master the process.
What You'll Do8
- 1Clean and prep vehicles for display by washing interiors and exteriors, checking fluid levels, and replacing batteries when needed.
- 2Log client appointments and follow-ups in the CRM system, ensuring every interaction is documented.
- 3Prospect for new clients and follow up with existing ones to generate repeat business.
- 4Verify insurance coverage and process paperwork for new vehicle purchases.
- 5Collect deposits and cash payments, and guard against fraud or export transactions.
- 6Greet service drive customers and assess their purchase intent to qualify leads.
- 7Update vehicle inventory records and ensure lot presentation meets Jaguar Land Rover standards.
- 8Attend weekly sales meetings and participate in Land Rover Jaguar training sessions.
Requirements7
- 11+ years of customer service or sales support experience, ideally in automotive.
- 2Proficiency with CRM software and Microsoft Office for tracking leads and appointments.
- 3Valid driver's license and clean driving record.
- 4High school diploma or equivalent.
- 5Ability to work Saturdays and evenings as needed by the dealership.
- 6Strong communication skills to engage with customers and team members.
- 7Knowledge of Jaguar and Land Rover models is a plus.
Salary Insight
$37 - $42k per year
Location
Required Skills
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