Regional Director of Operations, ABA & Healthcare Multi-State Leadership
Overview
Own regional operations for a multi-state ABA and healthcare services provider with oversight across multiple markets. Lead State Directors, drive staffing and access, and optimize operational efficiency to support rapid growth. Collaborate with executives and cross-functional teams to scale the organization while maintaining high-quality patient care. Travel across the region is required and healthcare operations experience is essential.
What You'll Do10
- 1Lead, coach, and develop State Directors across multiple states to ensure operational accountability and regional leadership development
- 2Drive operational consistency and escalation processes, serving as the primary point for regional issues
- 3Foster collaboration and share best practices across markets to scale service delivery
- 4Improve staffing, scheduling, patient access, and service delivery while monitoring KPIs and implementing action plans
- 5Support new market launches and expansion initiatives with operational readiness and alignment across functions
- 6Execute company-wide operational initiatives and process improvements to boost regional performance
- 7Analyze operational data and KPIs to identify trends and inform business decisions
- 8Partner with Talent Acquisition, Clinical Leadership, Staffing, Revenue Cycle, Credentialing, Finance, HR, and BI for operational alignment
- 9Develop and mentor operational leaders, cultivating accountability and continuous improvement
- 10Support succession planning and leadership development initiatives across the region
Requirements8
- 15+ years of healthcare operations leadership experience
- 2Background in ABA, Behavioral Health, Autism Services, Home Health, or multi-site healthcare
- 3Experience overseeing multi-site or multi-state operations
- 4Proven track record leading and developing operational teams
- 5Strong operational strategy, KPI management, and process improvement experience
- 6Experience supporting organizational growth and scaling of operations
- 7Excellent leadership, communication, analytical, and problem-solving skills
- 8Ability to travel throughout the assigned region
Salary Insight
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