Front Desk Clerk, Property Management & Guest Experience
Overview
Own guest and resident experiences at scale within a premier property management team. Interface with guests in person and over the phone, process payments, and coordinate maintenance requests. Collaborate with the Property Manager to resolve inquiries promptly and maintain high standards of service. This role offers engaging exposure to hospitality operations and a clear path for growth within a respected organization.
What You'll Do5
- 1Build guest relationships by providing information and answering questions in person and by phone
- 2Process payments and deposits to ensure accurate financial records
- 3Run reports and submit maintenance request forms to maintain office efficiency
- 4Partner with the Property Manager and communicate frequently to address inquiries promptly
- 5Prioritize customer satisfaction, address conflicts, and solve problems quickly
Requirements5
- 1High school diploma or equivalent experience
- 21+ years of customer service experience
- 3Strong organizational skills and meticulous attention to detail
- 4Computer literacy and the ability to learn new systems
- 5Ability to work onsite in Mesa, Arizona
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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