Desktop Support Engineer at Hexaware Technologies
Overview
Own desktop technology hardware and software across a large scale. Deliver rapid resolution for all user issues. Lead network configuration tasks. Build relationships with customers and end users. Drive improvements in support processes.
What You'll Do9
- 1Build and maintain desktop environments using Windows and Linux systems
- 2Design and implement scalable solutions with Microsoft Intune and SCCM
- 3Lead network configuration and switch management initiatives
- 4Ship and configure application installations for remote users
- 5Provide hands-on technical assistance and troubleshooting
- 6Drive automation projects leveraging PowerShell scripts
- 7Maintain awareness of site-specific configurations and management practices
- 8Collaborate with facilities teams to resolve LAN and WAN connectivity problems
- 9Perform proactive monitoring of desktop performance metrics
Requirements7
- 15+ years building desktop support environments
- 23-5 seasons managing enterprise networks
- 3SCCM certification preferred
- 4Intune administration experience required
- 5Windows Server expertise needed
- 6Network configuration background essential
- 7Hardware troubleshooting proficiency mandatory
Salary Insight
Salary not disclosed in listing
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
A3 Staffing Solutions
VerifiedDesktop Support Technician WWB
Own desktop support for Windows OS Microsoft Office Suite in enterprise environment. Provide immediate assistance to users. Resolve hardware peripherals issues. Manage imaging and image recovery tasks. Support network connectivity via WiFi and VPN. Ensure high customer service standards.
US Office of the Inspector General, USPS
VerifiedIT Specialist User Experience
Lead enterprise endpoint management using Microsoft Intune and Autopilot to secure and optimize laptop desktop and mobile device fleets. Architect and maintain remote application and desktop infrastructures including Azure Virtual Desktop and RemoteApp. Manage identity distribution groups via GroupID workflows. Integrate AI tools and evaluate Etherfax for enterprise communication. Resolve Tier 3 support for Microsoft Office 365 and remote desktop platforms.
3MD Inc.
VerifiedDesktop Support Technician I
Lead technical support and deployment services for client project needs. Own hardware and OS upgrades, physical installs, cabling, backups, imaging, and app setups. Scale solutions across diverse environments. Drive efficient resolutions for desktop and network connectivity issues. Bold problem solving and client communication. Deliver reliable on-site and remote technical assistance.
System One
VerifiedEnterprise Endpoint Engineer (Intune Experience)
Owns device deployment security compliance automation and troubleshooting for enterprise Windows devices using Microsoft Intune and Microsoft Entra ID. Works in a regulated environment to ensure high availability and audit readiness.
Tech Tandem Inc
VerifiedSenior Endpoint Engineer, Intune & SCCM
You will own the design, engineering, and support of enterprise endpoint computing solutions across Microsoft Intune, Azure Virtual Desktop (AVD), Windows, and endpoint security platforms. You will drive automation, endpoint lifecycle management, policy governance, and platform optimization to ensure secure, reliable, and productive end-user computing at scale. Your work directly enables workforce productivity and maintains a stable enterprise environment with 12+ years of experience. This contract role in Atlanta demands deep expertise in Intune, SCCM, and GPO management within a Windows and AVD environment.
Insight Global
VerifiedDesktop Support Technician, Enterprise Hardware & Windows
Desktop Support Technician owns end-to-end hardware and OS support for a 500+ user enterprise environment in Kansas City. You'll resolve Windows 11 issues, image and domain systems, and manage peripherals and cabling. You'll join a 6-person IT team supporting 4 office floors and report to the IT Manager. This role stands out for its hands-on exposure to SCCM, Intune, and NECM migration projects.