Desktop Support Technician WWB
Overview
Own desktop support for Windows OS Microsoft Office Suite in enterprise environment. Provide immediate assistance to users. Resolve hardware peripherals issues. Manage imaging and image recovery tasks. Support network connectivity via WiFi and VPN. Ensure high customer service standards.
What You'll Do10
- 1Build and configure hardware systems and peripherals
- 2Assist corporate desk side support technicians with IMAC setups
- 3Document maintain upgrade replace software systems
- 4Support user accounts rights security groups
- 5Train employees identify analyze repair product failures
- 6Determine recommend optimal products services
- 7Perform break fix repairs on desktops laptops
- 8Install re install software packages updates
- 9Configure WiFi and VPN connections
- 10Troubleshoot network connectivity issues
Requirements5
- 15+ years building ETL pipelines with Spark and Airflow
- 2AWS Certified Solutions Architect
- 3GREAT Customer Service skills
- 4Certification in Microsoft Office Suite
- 5Proficiency with desktop support tools
Salary Insight
$42k per year
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
3MD Inc.
VerifiedDesktop Support Technician I
Lead technical support and deployment services for client project needs. Own hardware and OS upgrades, physical installs, cabling, backups, imaging, and app setups. Scale solutions across diverse environments. Drive efficient resolutions for desktop and network connectivity issues. Bold problem solving and client communication. Deliver reliable on-site and remote technical assistance.
TEKsystems
VerifiedDesktop Support Analyst - Windows & Mac
You will own end-user technology support for a Boston-based organization, resolving Tier I and II incidents across Windows and macOS environments. You will serve as the first point of contact for colleagues, using phone, remote tools, and in-person interactions to keep productivity high. You will manage user access within Active Directory, support Microsoft 365 applications, and troubleshoot network issues including VPN and Citrix. Your work will directly impact daily operations, with a focus on minimizing downtime and ensuring a seamless experience for all employees.
INSPYR Solutions
VerifiedIT Systems Support Specialist (Desktop/Field Support)
Own desktop and field support operations for a government client in Sacramento. Deliver high quality service while meeting strict compliance standards. Drive continuous improvement across all support initiatives.
A3 Staffing Solutions
VerifiedDesktop Support Technician II - CCJM
Manage PC hardware and software support at a client site to increase daily output. Oversee asset management and imaging while assisting the onsite team. Ensure accurate record keeping and secure drive wipes. This role differs by focusing on rapid output scaling during a short-term contract.
U.S. Tech Solutions Inc.
VerifiedDesktop Support Level III #26-19463
Lead technical support and hardware installation across enterprise environments. Own complex projects and drive solutions that align with organizational standards. Provide proactive resolution for user issues while maintaining system integrity.
AAC
VerifiedDesktop Tier 2 Technician - MacOS Windows
Provide Tier 2 desktop support for users in HW operating systems Windows and MacOS email and standard applications printers smartphones and other managed tools. Provisions and de-provisions equipment and accounts supports system refresh images new computers and securely wipes hard drives documents tracks resolves and reports incidents using ServiceNow. Has advanced technical skills regarding applications operating systems machine configurations and networked devices. Experience troubleshooting core services file email print web portal and network. Escalates incident to appropriate team when unresolved by Tier 2.