Critical Environment Support Assistant, Data Center Ops & Infrastructure
Overview
Owns critical environment tasks at scale within a global data center footprint. Supports equipment and systems operations, maintenance, and onboarding for team members across shifts and sites. Adapts to non-standard hours and travel up to 25 to support other metros. This role helps sustain high availability for Microsoft cloud services and requires a security screening process.
What You'll Do6
- 1Build incident timelines and root-cause analyses for abnormal conditions
- 2Design maintenance workflows and administrative tasks to support upkeeping of datacenter equipment and systems
- 3Lead onboarding activities for new employees vendors and interns including equipment setup
- 4Manage data center access requests and security group configurations
- 5Create and update MOPs and SOPs and route documents through approval workflows
- 6Assist in managing the CE SharePoint site and project component ownership
Requirements5
- 1High School Diploma or equivalent
- 2Ability to meet Microsoft Cloud Background Check and other security screening requirements
- 3Authorized to work in the United States without current or future visa sponsorship
- 42+ years in technical services in high-availability environments (data centers etc)
- 5Associate degree or technical trade certification or higher-equivalent education preferred
Salary Insight
$48 - $83k per year
Location
Required Skills
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