Aston CarterVerified Source

Collections Specialist, B2B Accounts Receivable & Invoicing

50K–56K
Onsite · Phoenix, Arizona
Posted August 14, 2026
full-time

Overview

Own a portfolio of 800 accounts in a fast-paced B2B collections environment. You will perform collection activities, account follow-up, and respond to customer inquiries via phone and email across a Monday–Friday schedule. You will document activity and maintain accurate records while collaborating with a dynamic in-office team. This role offers growth opportunities and a potential internal recognition program.

What You'll Do10

  • 1Build and manage a portfolio of ~800 accounts
  • 2Handle ~40 calls per day to collect on outstanding balances
  • 3Perform collection activities and account follow-up to reduce days sales outstanding
  • 4Respond to customer inquiries via phone and email with professional written communication
  • 5Document account activity and maintain accurate account records
  • 6Contribute to process improvements in billing and collections lifecycle
  • 7Collaborate with sales and operations to resolve disputes and reconcile accounts
  • 8Maintain proficiency with ERP/AR platforms to support accounts receivable
  • 9Support onboarding and contract-to-cash related activities as needed
  • 10Assist with routine reporting and aging analyses to monitor performance

Requirements10

  • 1Experience in collections, accounts receivable, and reconciliation
  • 2Proficiency in accounting, invoicing, and cash application
  • 3Knowledge of aging reports and B2B collection with 2+ years of experience
  • 4Strong understanding of billing onboarding and the contract-to-cash lifecycle
  • 5Proficiency with Microsoft Office Suite
  • 6Experience using GetPaid, Salesforce, SAP, or similar ERP/AR platforms
  • 7Previous B2B credit and collections experience preferred
  • 8Familiarity with Salesforce
  • 9Basic Excel skills
  • 10Strong customer service skills and professional email etiquette

Salary Insight

$50 - $56k per year

Location

Typeonsite
LocationPhoenix, Arizona

Required Skills

CollectionsAccounts ReceivableReconciliationAccountingInvoicingCash ApplicationAging ReportsB2B CollectionBillingOnboardingContract-to-Cash LifecycleMicrosoft Office SuiteGetPaidSalesforceSAPERP/AR PlatformsCustomer ServiceProfessional Email EtiquetteWritten CommunicationHigh-Volume Workload ManagementBasic ExcelPrevious Business-to-Business Credit & Collections Experience
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