Collections Specialist – B2B
Overview
Lead B2B collections initiatives in a high-volume environment. Oversee commercial customer accounts and drive cash flow. Seeking a results-driven professional to excel in dynamic settings.
What You'll Do9
- 1Manage B2B customer accounts and monitor outstanding balances
- 2Conduct daily collection activities via phone and email
- 3Analyze aging reports to prioritize past-due accounts
- 4Resolve invoice discrepancies and customer disputes
- 5Communicate payment status and negotiate payment plans
- 6Collaborate with billing sales and accounting teams
- 7Maintain detailed collection documentation
- 8Escalate high-risk accounts and assist with month-end reporting
- 9Support AR reconciliation and documentation tasks
Requirements10
- 12+ years B2B collections experience
- 2Strong knowledge of accounts receivable processes
- 3Proficiency in Excel and ERP systems
- 4Excellent communication and negotiation skills
- 5Ability to handle multiple priorities
- 65+ years experience with commercial customer portfolios
- 7Familiarity with customer portals and e-payment platforms
- 8Degree in Accounting Finance or related field
- 9Experience with billing dispute resolution
- 10Commitment to meeting deadlines and delivering results
Salary Insight
$50 - $58k per year
Location
Required Skills
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