Collections Specialist, Accounts Receivable
Overview
Own collections for a portfolio of 50-100 accounts in a collaborative accounting team in Pennsylvania. This contract role with permanent potential ties into cash flow, receivable aging, and customer relationships. Work across sales, customer service, and accounting to resolve disputes and keep records accurate. Microsoft Excel and Outlook are daily tools. The role stands out for its mix of account analysis and cross-functional problem solving, plus the chance to convert to permanent.
What You'll Do9
- 1Own a portfolio of accounts, drive collections to reduce aging balances.
- 2Review outstanding invoices, contact customers on overdue amounts, and log all outreach.
- 3Resolve billing and payment discrepancies with customers and internal teams.
- 4Evaluate new credit requests and set credit parameters in the system.
- 5Partner with sales and customer service to preserve client relationships.
- 6Assist with payment application, invoice processing, and account maintenance for national accounts.
- 7Prepare escalation materials for external collection resources.
- 8Back up accounts receivable tasks: cash posting, wire processing, lockbox activity, customer statements.
- 9Document collection processes and support additional receivables projects.
Requirements6
- 11+ year in collections, accounts receivable, credit, or similar accounting support.
- 2Working knowledge of Excel, Word, and Outlook.
- 3Experience with ERP or accounting systems; Microsoft Business Central, Navision, or NAV365 preferred.
- 4Research payment issues, identify root causes, and coordinate solutions.
- 5Strong written and verbal communication, detail-focused and service-oriented.
- 6Manage multiple priorities with high organization and attention to detail.
Salary Insight
Salary not disclosed in listing
Location
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