Collections Specialist, Accounts Receivable & Credit
Overview
You own a portfolio of customer accounts and collect outstanding receivables for a national staffing firm. You reduce delinquency and protect cash flow. You work with Sales, Billing, and Accounting teams to resolve disputes. You use ERP systems and Excel daily. This role offers direct impact on company liquidity.
What You'll Do10
- 1Manage a portfolio of customer accounts to ensure timely payment of invoices within the first 90 days.
- 2Contact clients via phone and email to follow up on past-due balances and secure payment commitments.
- 3Research and resolve billing discrepancies, short payments, and disputes using ERP and Excel.
- 4Negotiate payment arrangements and monitor adherence to agreed terms.
- 5Review customer credit limits and payment trends, escalating risk as needed.
- 6Apply payments accurately and reconcile customer accounts to maintain clean ledgers.
- 7Maintain detailed collection notes and documentation within ERP/AR systems.
- 8Prepare aging reports and communicate collection status to management weekly.
- 9Partner with Sales and Customer Service to resolve issues without disrupting client relationships.
- 10Assist with month-end close activities related to accounts receivable.
Requirements9
- 15+ years of collections or credit experience.
- 2Strong understanding of invoicing, payment terms, and credit policies.
- 3Excellent communication and negotiation skills.
- 4Ability to handle difficult conversations professionally.
- 5Detail-oriented with strong organizational skills.
- 6Proficiency with ERP systems and Excel.
- 7Experience managing high-volume or high-dollar accounts.
- 8Knowledge of credit risk evaluation and dispute resolution.
- 9Familiarity with deductions, chargebacks, and contract-based billing.
Salary Insight
$52 - $62k per year
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Robert Half
VerifiedCollections Specialist, Accounts Receivable
Own collections for a portfolio of 50-100 accounts in a collaborative accounting team in Pennsylvania. This contract role with permanent potential ties into cash flow, receivable aging, and customer relationships. Work across sales, customer service, and accounting to resolve disputes and keep records accurate. Microsoft Excel and Outlook are daily tools. The role stands out for its mix of account analysis and cross-functional problem solving, plus the chance to convert to permanent.
Beacon Hill Staffing Group
VerifiedCollections Specialist Beacon Hill Staffing Group
Lead collections operations to drive timely payments and protect cash flow. Partner with cross-functional teams to resolve payment issues and maintain client relationships. Own account portfolios Drive recovery strategies Scale resolution processes Bold credit analysis and dispute resolution.
Addison Group
VerifiedCollections Specialist – B2B
Lead B2B collections initiatives in a high-volume environment. Oversee commercial customer accounts and drive cash flow. Seeking a results-driven professional to excel in dynamic settings.
Professional Alternatives
VerifiedCredit Analyst, Collections & Risk Assessment
Own a $10-15M customer portfolio as a Credit Analyst, driving collections and credit risk decisions. You will manage high-volume accounts receivable, reconcile discrepancies, and assess creditworthiness using D&B reports and financial data. Collaborate with internal teams and external customers to resolve billing issues and maintain cash flow. This hybrid role offers flexible hours and the support of a leading staffing firm.
ClinTech Health
VerifiedCollections Analyst, B2B AR & Reconciliation
You will own a portfolio of B2B customer accounts at ClinTech Health, driving collections to reduce outstanding balances and improve cash flow. You will apply analytical skills in Microsoft Excel and ERP platforms to resolve disputes and negotiate payments. Working alongside Billing, Sales, and Customer Service, you will tackle root causes of delinquency. This contract role offers a hybrid schedule in Lewisville, TX and a chance to shape AR processes.
American Equipment
VerifiedCollections Specialist - Accounting Team
Collections Specialist at American Equipment seeks a professional to manage invoices and collections in Salt Lake City. The role involves handling customer inquiries and ensuring accurate financial records. This position offers competitive compensation and benefits while supporting a fast-growing company.