Sigma Systems, Inc.Verified Source

Bilingual Administrative Assistant, Spanish & Front Desk Support

Onsite · Boston, Massachusetts
Posted August 14, 2026
contract

Overview

Own the front desk and administrative support for a state agency regional office and help ensure smooth daily operations at scale. You will be the first point of contact for visitors and callers and support clerical tasks in a collaborative team environment. This contract role offers exposure to public service operations and IT systems while working onsite in Lawrence.

What You'll Do10

  • 1Greet callers and visitors, determine purpose, and provide routine information to connect them with the right personnel
  • 2Manage front desk coverage and coordinate with the Office Support Specialist to cover breaks
  • 3Handle mail flow and distribute incoming mail to appropriate staff
  • 4Maintain office equipment familiarity and identify points of contact for technical support
  • 5Monitor and stock office supplies and equipment
  • 6Coordinate meeting spaces, manage conference room calendars, and set up/break down rooms for trainings and meetings
  • 7Support general clerical tasks and IT system usage as needed
  • 8Assist with confidential information handling and maintain accurate records
  • 9Provide responsive customer service and follow written/oral instructions as required
  • 10Support additional duties as assigned by the regional director

Requirements9

  • 1Fluent in oral and written Spanish and English
  • 2Excellent customer support and service skills
  • 3Ability to follow written and oral instructions
  • 4Discretion in handling confidential information and sound judgment
  • 5Strong attention to detail and organization
  • 6Ability to maintain accurate records
  • 7Comfort in learning and working within IT systems
  • 8Proficiency in Microsoft Office applications
  • 9Knowledge of the organization of state government

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationBoston, Massachusetts

Required Skills

Fluent in oral and written Spanish and EnglishCustomer support and service skillsDiscretion handling confidential informationStrong attention to detail and organizationMaintain accurate recordsComfort with IT systemsProficiency in Microsoft Office applicationsKnowledge of state government organization
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