Benefits Specialist, HR & Benefits Administration
Overview
The Benefits Specialist owns the administration, compliance, and communication of employee benefits at scale within a corporate HR team. You will serve as a trusted resource for employees and stakeholders, handling benefit programs and inquiries with precision. This role emphasizes accuracy, customer service, and process improvement to enhance the employee experience. You will join a cross functional HR team in a hybrid Saint Paul, MN setting and contribute to our benefits program maturity.
What You'll Do10
- 1Build benefit administration workflows for medical, dental, vision, FSA, HSA, life and retirement programs to improve processing accuracy and service levels
- 2Design and process COBRA and LOA related premium payments and communications to ensure compliance and timely coverage
- 3Own vendor invoices, benefit statements, and related accounting spreadsheets to support accurate reporting
- 4Respond to employee inquiries on benefits and escalate complex issues to subject matter experts when needed
- 5Coordinate eligibility, enrollments, and ongoing administration of medical and life insurance
- 6Complete benefit forms and QMCSO processing accurately and on time
- 7Review FSA and COBRA reports to identify and resolve discrepancies
- 8Identify opportunities to enhance benefits processes and the employee experience
- 9Support Adoption Assistance Program administration and related activities
- 10Assist in exploring AI enabled tools to streamline benefits administration and reporting
Requirements10
- 1High School Diploma or GED required
- 2Minimum of 1 year of experience supporting employee benefits administration
- 3Basic knowledge of employee benefits and HR practices
- 4Strong customer service, interpersonal, and verbal communication skills
- 5Ability to manage multiple priorities and meet deadlines in a fast paced environment
- 6Strong attention to detail and commitment to accuracy
- 7Experience administering leaves of absence (LOA) is a plus
- 8Previous benefits administration experience within a corporate environment is a plus
- 9Advanced proficiency in Microsoft Excel including reporting and spreadsheet management
- 10Experience with HRIS, payroll systems, and benefits administration platforms
Salary Insight
$48 - $52k per year
Location
Required Skills
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