Maricopa County
Maricopa CountyVerified Source

Temporary Benefits Specialist, Benefits Administration & Open Enrollment

58K–87K
Onsite · Phoenix, Arizona
Posted August 14, 2026
payroll

Overview

Own benefits administration for a self-funded plan and support Open Enrollment in a high-volume government HR division. You’ll answer employee questions about medical, dental, vision, and voluntary benefits and resolve discrepancies for a ~6 month period. Join a mission-driven team that values service, accuracy, and HIPAA compliance. The role emphasizes analytical decision making and customer service in a fast-paced environment.

What You'll Do10

  • 1Respond to employee, dependent, and provider questions regarding benefit programs and eligibility
  • 2Investigate and resolve benefit plan discrepancies and ensure premiums and charges are calculated correctly
  • 3Answer high-volume calls in a phone-intensive environment and interpret plan documents and coverage provisions
  • 4Utilize multiple software applications and track actions in benefits case management and call recording systems
  • 5Participate in annual Open Enrollment planning, testing, and execution
  • 6Prepare clear benefits communications using technical language for targeted audiences
  • 7Complete Benefit Partner tasks in the Workday system
  • 8Comply with HIPAA privacy and security requirements
  • 9Verify premiums and administrative charges are administered properly
  • 10Document HIPAA training and handle confidential information appropriately

Requirements5

  • 1Four years of experience in benefits administration for self-funded, employer-sponsored group health plans or related field
  • 2High school diploma or GED
  • 3Experience with self-funded health and welfare benefits preferred
  • 4Phone-intensive, customer service oriented environment experience
  • 5Experience with Workday or other HRIS systems and HIPAA training capability

Salary Insight

$58 - $87k per year

Location

Typeonsite
LocationPhoenix, Arizona

Required Skills

benefits administrationhipaa complianceworkdayhriscustomer service
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