Associate Director Revenue Operations, Salesforce & HubSpot
Overview
As Associate Director of Revenue Operations at Directive, you will lead and scale our RevOps practice, driving revenue outcomes for B2B SaaS clients. You will manage a team of RevOps Solution Engineers while personally architecting Salesforce and HubSpot solutions. You report to the Director of Revenue Operations and partner on strategic client engagements. This role blends team leadership with hands-on technical execution, ideal for a player-coach who thrives on complex challenges.
What You'll Do10
- 1Manage and mentor a team of RevOps Solution Engineers, balancing workloads and coaching for performance.
- 2Serve as the escalation point for complex client and technical issues, resolving with Salesforce and HubSpot expertise.
- 3Own strategic client relationships, ensuring delivery quality and satisfaction through clear communication.
- 4Lead Salesforce implementations, audits, and integrations across Sales Cloud and Pardot.
- 5Design lifecycle architecture, lead routing, and CRM/MAP integrations, ensuring data governance.
- 6Translate complex technical findings into clear recommendations for executive stakeholders.
- 7Review strategist work for technical accuracy before client delivery.
- 8Partner with Account Directors to identify expansion and cross-sell opportunities.
- 9Scope and design solutions for new business, supporting RevOps sales conversations.
- 10Develop playbooks and technical standards as the practice scales.
Requirements8
- 15+ years in RevOps, Marketing Operations, or CRM consulting.
- 21-2+ years leading teams or managing people directly.
- 3Active Salesforce Administrator certification.
- 4Hands-on Sales Cloud administration and implementation experience.
- 52-3+ years with Pardot implementation and administration, or Pardot certification.
- 6Strong hands-on HubSpot Marketing Hub experience, including automation and reporting.
- 7Deep understanding of lead lifecycle, routing, attribution, and data governance.
- 8Proven ability to lead senior client conversations and translate technical issues into business terms.
Salary Insight
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