Senior Revenue Operations Manager, B2B Marketing & Salesforce
Overview
You will own and scale Directive's Revenue Operations practice as a senior player-coach, leading a team of Solution Engineers while delivering hands-on technical expertise across 5+ years in Salesforce, Pardot, and HubSpot. You will partner with the Director to drive complex client engagements, audit environments, and architect lifecycle solutions that fuel pipeline and SQLs for B2B SaaS brands. This role blends people leadership with deep technical work, requiring you to mentor a team, solve escalated challenges, and present actionable insights to senior stakeholders. You will shape the practice's playbooks and standards as it grows, working in a remote-first, performance-driven culture where your work directly impacts revenue outcomes.
What You'll Do10
- 1Lead a team of Revenue Operations Solution Engineers, assigning workloads and coaching for performance.
- 2Resolve complex client escalations in Salesforce and HubSpot environments within your first 30 days.
- 3Own strategic client relationships, ensuring delivery quality and satisfaction across projects.
- 4Execute Salesforce and HubSpot audits, implementations, and integrations, improving data flow by 20%.
- 5Design lifecycle architecture for lead management, routing, and automation, aligning with attribution goals.
- 6Translate technical findings into executive recommendations, guiding non-technical stakeholders.
- 7Review strategist deliverables for technical and strategic accuracy before client release.
- 8Scope RevOps opportunities and support new business conversations, identifying expansion paths.
- 9Develop repeatable processes and documentation to scale the practice efficiently.
- 10Track project health and capacity, reporting risks to the Director.
Requirements10
- 15+ years in Revenue Operations, Marketing Operations, or CRM consulting.
- 21-2+ years managing a team directly.
- 3Active Salesforce Administrator Certification.
- 4Hands-on Salesforce Sales Cloud administration and implementation experience.
- 5Deep experience with Pardot or Account Engagement, with certification strongly preferred.
- 62-3+ years of HubSpot Marketing Hub implementation experience, including automation and reporting.
- 7Track record of leading CRM and marketing automation migrations or optimization projects.
- 8Strong grasp of lead lifecycle, routing, attribution, and data governance in B2B.
- 9Ability to lead senior client conversations and translate technical issues into business terms.
- 10Comfort balancing team leadership with hands-on technical work.
Salary Insight
Salary not disclosed in listing
Location
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