Victim Services Specialist, MADD Phoenix
Overview
Own a caseload of 50+ victims of impaired driving crashes in the Phoenix area. Deliver crisis intervention, grief support, and court accompaniment while coordinating with legal, medical, and financial systems. Collaborate with a team of Victim Services professionals to ensure comprehensive care. This hybrid role blends direct victim advocacy with community outreach and volunteer coordination. Stand out by shaping MADD's victim services through needs assessments and program development.
What You'll Do10
- 1Conduct individual needs assessments for victims and survivors, using independent judgment to implement targeted interventions.
- 2Build and execute case management action plans tailored to each victim's needs, including grief support and crisis intervention.
- 3Accompany victims to justice proceedings and advocate for their rights within the criminal justice system.
- 4Perform community needs assessments to design and deliver victim services programs and outreach events.
- 5Create outreach strategies to connect with underserved victims of drunk and drugged driving crashes.
- 6Establish a network of key contacts in legal, medical, and social services to facilitate victim assistance.
- 7Recruit, train, and manage volunteers to support MADD's victim service initiatives.
- 8Maintain accurate case records and grant reports per MADD and grant standards.
- 9Drive a small fundraising goal by cultivating corporate partnerships and sponsorships.
- 10Support grant writing and reporting for MADD Kansas as needed.
Requirements9
- 1Bachelor's degree in human services (social work, psychology, sociology, or criminal justice) plus 1+ year in victim advocacy or grief support.
- 2Bilingual Spanish strongly preferred.
- 3Equivalent experience in victim case management or grief counseling accepted.
- 4Reliable transportation and a flexible schedule for court appearances.
- 5Strong organizational skills with detail orientation and ability to manage multiple projects.
- 6Excellent written and verbal communication in English.
- 7Ability to work independently and collaboratively in a changing environment.
- 8Proven computer skills in Microsoft Excel, Word, and Outlook.
- 9Commitment to MADD's mission and ability to maintain confidentiality.
Salary Insight
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