Sr Receptionist, Guest Services & Front Desk Support in NYC
Overview
Receptionist role responsible for front desk operations and guest services at a corporate/meeting environment in New York City. You will answer calls, greet visitors, manage mail and packages, and support general office tasks to ensure a smooth daily operation. You will join a global hospitality team and participate in ongoing training and development. This role offers a clear path for career growth within Rapport and the broader Compass Group USA family.
What You'll Do10
- 1Build a welcoming front desk experience by answering calls and directing visitors to the appropriate associates
- 2Greet and assist visitors in a professional manner and manage intercom and voicemail announcements
- 3Handle mail and packages, coordinating pickup and delivery as needed
- 4Open and close the visitor area and maintain a tidy reception workspace
- 5Provide general information to callers and visitors including directions and company details
- 6Perform additional duties as assigned to support office operations
- 7Support event and meeting logistics as needed
- 8Collaborate with colleagues to ensure seamless guest experiences
- 9Maintain records and assist with special projects as requested
- 10Contribute to a positive, inclusive work environment across teams
Requirements10
- 1High school diploma or equivalent required
- 2Excellent communication and customer service skills
- 3Ability to manage multiple tasks and prioritize in a dynamic environment
- 4Proficient in basic office software and phone systems
- 5Professional appearance and demeanor for a corporate setting
- 6Experience in front desk or receptionist roles preferred
- 7Strong organizational skills and attention to detail
- 8Ability to work onsite in New York, NY
- 9Eligible to work in the United States without sponsorship
- 10Commitment to a drug-free workplace and company policies
Salary Insight
$50 - $52k per year
Location
Required Skills
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