Receptionist, Hospitality & Conference Support in NYC
Overview
Receptionist role supporting a high-visibility conference services team in New York City. Own front desk, phone coverage, and scheduling for client-facing operations in a fast-paced professional environment. You will coordinate meeting rooms, catering, AV, and special requests to ensure a polished and welcoming experience. This role offers growth within a leading professional services organization and opportunities to collaborate with attorneys, clients, and staff. The team values service excellence, attention to detail, and strong communication.
What You'll Do10
- 1Build a welcoming front desk experience by greeting clients and visitors with professionalism
- 2Direct calls on a multi-line system and coordinate visitor arrivals
- 3Schedule and manage conference rooms, assign spaces efficiently, and prepare rooms
- 4Confirm meeting details and communicate changes to hosts and internal stakeholders
- 5Coordinate with catering, room setups, building services, deliveries, and AV requirements
- 6Perform regular checks of conference spaces to ensure cleanliness and readiness
- 7Assist with hospitality requests including transportation, food orders, printing, shredding, and office arrangements
- 8Respond promptly to client and attorney requests while balancing competing priorities
- 9Maintain a polished appearance and deliver high-level customer service
- 10Support additional reception, conference services, and administrative needs as assigned
Requirements10
- 13-5 years of experience in reception, hospitality, concierge services, airline, customer service, or another high-touch client-facing environment
- 2Strong verbal and written communication skills
- 3Excellent organization, attention to detail, time management, and prioritization abilities
- 4Ability to manage multiple responsibilities in a fast-paced environment
- 5Proficiency with Microsoft Outlook, Word, and Excel
- 6Familiarity with audio/visual equipment preferred
- 7Experience with a multi-line phone or switchboard system is a plus
- 8High School Diploma or equivalent required; some college preferred
- 9Flexibility to work overtime including evenings and occasional weekends
- 10Must maintain a neat, clean, and professional appearance in accordance with company guidelines
Salary Insight
$52 - $62k per year
Location
Required Skills
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