Service Representative - Subspeciality Triage at Loyola Medicine
Overview
The Ambulatory Service Representative serves as the first point of contact for patients across multiple specialties delivering exceptional healthcare experiences. This full-time day shift role in Maywood IL requires proficiency in scheduling registration and telephony systems while maintaining professional patient interactions. The position offers competitive wages benefits and a commitment to compassionate care.
What You'll Do9
- 1Utilizes scheduling software to manage appointments according to system and physician guidelines
- 2Registers patients using registration software aligned with ambulatory and hospital protocols
- 3Manages high volume telephone calls efficiently while maintaining professional communication
- 4Demonstrates ownership of front office interactions with patients and families
- 5Ensures efficient day-to-day clinic operations through proper procedures
- 6Verifies insurance coverage to maximize reimbursement and accurate payments
- 7Schedules patient testing via EPIC system based on physician prescriptions
- 8Operates multiple computer applications to maintain efficient patient flow
- 9Drives optimal patient care delivery through accurate information management
Requirements8
- 15+ years experience in healthcare administration or related field
- 23-5 seasons of relevant professional experience required
- 3Associates Degree or equivalent training obtained through work experience or education
- 4Authorization to work for any U.S. employer
- 5CPC Card certification preferred
- 6BCBA certification valued
- 7AWS Certified experience beneficial
- 8Proficiency in scheduling and registration software systems
Salary Insight
$37 - $50k per year
Location
Required Skills
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