Patient Service Representative Franciscan Health Chicago
Overview
Lead patient interactions at Franciscan Health Chicago providing information and support to patients and families. Collaborate with providers and manage administrative tasks to ensure smooth operations. Seeking compassionate individuals dedicated to enhancing patient experiences.
What You'll Do5
- 1Answer incoming calls and respond to inquiries scheduling appointments or directing callers to appropriate staff
- 2Design and implement processes to streamline patient scheduling and administrative workflows
- 3Own billing cycles by collecting patient payments applying adjustments and balancing encounter forms
- 4Drive patient satisfaction through clear communication regarding copay prepayment and outstanding balances
- 5Utilize electronic medical records systems to maintain accurate patient documentation
Requirements5
- 15+ years building ETL pipelines with Spark and Airflow
- 2High School Diploma required
- 31 year customer service experience required
- 41 year healthcare experience preferred
- 5Travel required for onsite duties
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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