Baylor Scott & White Health
Baylor Scott & White HealthVerified Source

Patient Services Specialist 1 - Family Medicine & Pediatrics

Onsite · Dallas, Texas
Posted August 12, 2026
payroll

Overview

Lead administrative support for a physician office ensuring high-quality patient care. Oversee patient relations scheduling and insurance verification. Provide excellent customer service while maintaining confidentiality. This role differs by focusing on direct patient interaction and operational efficiency.

What You'll Do11

  • 1Assist with patient duties including relations check-in check-out scheduling insurance verification and answering phones
  • 2Arrange follow-up visits and referral appointments
  • 3Assist with patient registration by collecting and verifying insurance information
  • 4Verify patient demographics and enter changes into the computer system
  • 5Direct patients to appropriate waiting areas
  • 6Accept payments for physician/clinic services according to established guidelines
  • 7Post payments and enter charges into computer utilizing appropriate codes
  • 8Generate daily payment reports and verify cash drawer against report
  • 9Provide accurate patient medical financial or procedural information to patients or approved outside entities
  • 10Receive and direct phone calls handling routine inquiries about practice services hours of operation
  • 11Handle patient complaints appropriately and assist with medical records duties as requested

Requirements5

  • 15+ years building ETL pipelines with Spark and Airflow
  • 23-5 seasons of experience
  • 3H.S. Diploma/GED Equivalent
  • 4Less than 1 Year of experience
  • 5Excellent data entry numeric typing and computer navigational skills with attention to detail

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationDallas, Texas

Required Skills

Patient registrationInsurance verificationSchedulingPhone etiquetteData entryCash handlingCustomer service
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