Senior Manager, Strategic Accounts Program
Overview
You will own deal support for Gartner's highest-value renewals, driving retention and growth strategy across the enterprise. Your team of cross-functional partners includes Client Value Managers and Center of Excellence experts, all working to build business cases for large deals. You will implement scalable action plans and lead presentations to senior leaders, shaping the future of client success. This role stands out for its direct impact on Gartner's most complex accounts and its focus on data-driven decision-making.
What You'll Do6
- 1Lead deal support for high-value renewals using Excel and PowerPoint to build compelling business cases.
- 2Create scalable action plans and present them in strategy meetings with senior leaders using PowerPoint.
- 3Drive collaboration with Client Value Managers and Center of Excellence partners to secure renewal and growth.
- 4Conduct quantitative and qualitative analyses in Excel to solve retention challenges and present findings.
- 5Improve processes and tools to scale the team's operational model for exceptional deal support.
- 6Own complex projects from start to finish, measuring progress and delivering action-driven insights.
Requirements7
- 1Bachelor's degree with 5-7+ years of experience in complex analysis and business problem-solving.
- 2Master's degree preferred.
- 3Ability to influence leaders and drive business outcomes.
- 4Skill in synthesizing complex problems into clear messages for stakeholders and clients.
- 5Outstanding project management skills with ability to meet tight deadlines.
- 6Forward-thinking to anticipate and mitigate risks to client retention.
- 7Proficiency in MS Office suite, including Excel and PowerPoint.
Salary Insight
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