Senior Account Manager Employee Health & Benefits
Overview
Senior Account Manager, Employee Health & Benefits at Marsh McLennan Agency leads client service compliance and strategic planning. Manages dynamic workload balancing client service, compliance, and strategic planning. Addresses new client inquiries and maintains strong client relationships through scheduled check-ins and carrier communications.
What You'll Do11
- 1Promptly address new client inquiries and provide regular status updates
- 2Escalate issues to Account Executives when necessary
- 3Maintain strong client relationships via 30-day check-in calls and carrier communications
- 4Advise clients on operational financial and risk-transfer implications of funding options
- 5Coordinate with carriers stop-loss providers and third-party administrators for billing premium reconciliation risk corridors and funding reporting
- 6Support cost-modeling and scenario analysis during renewals
- 7Help clients evaluate trade-offs between cash flow risk exposure and plan flexibility
- 8Integrate compliance activities like Form 5500 filings and advise on PCORI fees Medicare Part D Section 125 ACA and COBRA requirements
- 9Oversee enrollment and renewal processes confirming benefits rates and employee contributions
- 10Arrange carrier training for client HR teams and prepare benefit guides presentations for open enrollment
- 11Gather claims data and employee feedback to support renewals and request updated proposals from carriers
Requirements5
- 1Bachelor's degree or equivalent education and related training
- 25+ years of relevant insurance industry experience
- 3Strong client relations skills including communication service orientation cooperation and tactfulness
- 4Understanding of multiple funding mechanisms fully insured level funded and ASO
- 5Advanced knowledge of Microsoft Outlook Word Excel and PowerPoint
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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