Senior Client Manager Marsh & McLennan Agency
Overview
Lead senior client management strategies for Marsh McLennan Agency. Own development of benefit programs and drive strategic initiatives aligned with client objectives. Manage complex negotiations and ensure timely execution of annual enrollment processes. Differentiate through deep expertise in health and wellness solutions.
What You'll Do11
- 1Participate in initial strategy meetings to define client benefit program outlines
- 2Refine strategies using real-time carrier data and client feedback
- 3Develop marketing strategies leveraging carrier knowledge and benefit design insights
- 4Negotiate carrier rates using historical claims analysis and underwriting expertise
- 5Manage full-year client lifecycle including renewals and open enrollment coordination
- 6Orchestrate multi-vendor communications and resolve system compatibility issues
- 7Create compelling benefit package presentations for workforce engagement
- 8Analyze financial measures to predict plan benefit costs and premium rates
- 9Present renewal outcomes with actionable recommendations to Client Executives
- 10Assess service team capabilities and recommend targeted development opportunities
- 11Maintain agency management systems and ensure proper documentation of account issues
Requirements10
- 15+ years servicing group health benefits at brokerage or carrier
- 23+ years at brokerage serving 50+ lives
- 3Strong understanding of health insurance carriers and plan design features
- 4Proficiency with Microsoft Office Suite for reporting and documentation
- 5Valid California driver’s license and reliable transportation
- 6Bachelor’s degree in related field
- 7Experience with employee benefits administration
- 8Knowledge of E&O compliance requirements
- 9Ability to manage extended work hours and travel demands
- 10Analytical skills for interpreting claims history and cost trends
Salary Insight
Salary not disclosed in listing
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