Sales Leader, Retail & Customer Care at Norman’s Hallmark East Region
Overview
Own the customer experience at a fast growing, owner operated Hallmark Gold Crown store. Lead a small team, train staff on new products and processes, and ensure Crown Rewards enrollment targets are met. Drive sales through genuine customer connections and expert product knowledge in a hands on, onsite role.
What You'll Do9
- 1Build relationships with customers and drive sales by demonstrating exceptional service on the sales floor
- 2Meet and consistently achieve store Crown Rewards enrollment goals
- 3Assist management in training staff on products and processes
- 4Provide supervision and managerial support in the absence of the store manager
- 5Learn and operate the register system to ensure a positive point of sale experience
- 6Utilize strong selling skills to boost sales and customer satisfaction
- 7Proactively learn product knowledge for all merchandise and apply it in customer interactions
- 8Maintain and restock displays as directed by store management
- 9Perform additional duties as assigned
Requirements5
- 1High School diploma GED or higher
- 2Prior retail experience with supervisory exposure
- 3Prior customer service experience
- 4Ability to work a flexible schedule including events holidays evenings and weekends
- 5Ability to stand walk push/pull bend stoop crawl reach above shoulders kneel climb a ladder and carry up to 40 pounds
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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