Store Manager, Retail Leadership for Hallmark Gift Shops
Overview
Store Manager at Norman’s Gift Shops leads a caring, customer-first team in Kennett Square PA. You will own store operations, sales objectives, and staff development with a focus on delivering a memorable experience. You’ll collaborate with leadership to drive results and maintain efficient daily operations. This role stands out with owner-driven culture, employee ownership, and a strong emphasis on caring customer relationships.
What You'll Do9
- 1Lead a customer CARE culture to drive sales and build relationships with customers
- 2Own end-to-end store operations including payroll budgeting event planning shipment processing and merchandising
- 3Learn and implement our POS system ensuring accurate inventory sales and markdowns
- 4Drive team performance through decisive leadership collaboration and sales focus
- 5Manage promotions and seamless orders to maintain a high quality customer experience
- 6Inspire and develop staff to achieve store goals and deliver outstanding service
- 7Plan and execute events and community engagements to support sales
- 8Monitor store metrics and adjust tactics to meet targets
- 9Uphold company policies and ensure compliance with safety and store standards
Requirements8
- 1High School diploma GED or higher
- 2Store Management Experience: 3+ years
- 3Customer Service Experience: 3+ years
- 4Ability to work flexible schedule including events holidays evenings and weekends
- 5Physical ability to stand/walk frequently and lift up to 40 pounds
- 6Proficiency with point-of-sale software and inventory management
- 7Strong communication and leadership skills
- 8Commitment to equal opportunity employment
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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