Retail Sales Supervisor, Leadership & Customer Experience
Overview
Lead a high-energy sales team to deliver outstanding customer experiences at a flagship store with measurable sales impact. You will coach, mentor, and inspire team members while driving results on the shop floor and supporting store operations. This role combines hands-on leadership with merchandising and daily processes to create a positive, high-performing culture. What makes this role unique is the emphasis on developing people through Castle University and visible leadership on the sales floor.
What You'll Do7
- 1Lead by example on the sales floor to deliver exceptional customer service and drive sales results
- 2Coach and motivate the team on product knowledge and selling techniques to achieve goals
- 3Create a welcoming shopping experience that fosters repeat visits and loyalty
- 4Train and develop new and existing team members to elevate performance
- 5Monitor daily sales performance, celebrate wins, and identify coaching opportunities
- 6Assist with merchandising, inventory, store presentation, and daily operations
- 7Support Store Management in driving results, morale, and a positive team culture
Requirements5
- 1Previous leadership experience in retail sales or consumer-facing environment
- 2Strong customer service orientation and problem-solving ability
- 3Ability to thrive in a fast-paced, goal-driven setting
- 4Willingness to coach others and develop talent
- 5Confident decision-maker with a collaborative mindset
Salary Insight
$40 - $44k per year
Location
Required Skills
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