Sales and Service Advisor, Automotive Retail & Customer Experience
Overview
The Sales and Service Advisor owns customer interaction and service recommendations at our Phoenix shop at scale. You’ll greet customers, document concerns, quote services, and coordinate with technicians to ensure timely delivery. The role is part of a growing Sun Auto network and offers advancement opportunities.
What You'll Do5
- 1Build strong customer relationships and document service needs accurately
- 2Provide clear quotes with cost and time estimates for approved services
- 3Communicate technician recommendations to customers to support informed decisions
- 4Promote services, parts, and accessories aligned with customer vehicle needs
- 5Track returns, warranty parts, and follow up on customer satisfaction
Requirements5
- 1Possess a valid driver’s license
- 2High School Diploma or equivalent
- 3Ability to work Monday - Saturday
- 4Professional appearance and process-driven mindset
- 5Experience as a Service Advisor is helpful but not required
Salary Insight
$48 - $85k per year
Location
Required Skills
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