Sales Administrative Associate Pocas International Corp.
Overview
Pocas International Corp. seeks a Sales Administrative Associate to support customer communication, order processing, and account development within a fast‑paced global specialty food and beverage import business. The role drives sales support and contributes to expansion into K‑beauty and cosmetics. Candidates thrive in a collaborative environment and enjoy learning about international product distribution.
What You'll Do11
- 1Communicate professionally with customers about product details, order status, pricing, and promotions
- 2Serve as a reliable point of contact for daily account inquiries and follow‑ups
- 3Build and maintain strong business relationships with distributors and retailers
- 4Process customer orders from initial contact through internal coordination and follow‑up
- 5Track orders, backorders, and inventory questions while maintaining organized records
- 6Identify potential issues affecting delivery timing or account performance and relay them promptly
- 7Support sales coordination by liaising with Sales, Operations, Warehouse, Purchasing, Marketing, and Accounting teams
- 8Gather market and competitor insights to inform sales strategies
- 9Assist with customer outreach on product launches and promotional campaigns
- 10Prepare reports and documentation related to customer interactions and order activity
- 11Contribute to business development efforts by researching emerging product trends
Requirements9
- 1Strong customer communication skills with clear written and verbal abilities
- 2Proven experience in order processing or customer follow‑up
- 3Customer‑focused mindset and ability to build professional relationships
- 4Excellent organization and multitasking capabilities
- 5Attention to detail and accurate communication across departments
- 6Bachelor’s degree or equivalent experience in sales, customer service, or related field
- 7Familiarity with Microsoft Office 365 applications
- 8Ability to work on‑site in Carlstadt New Jersey
- 9Bilingual or multilingual communication skills are a plus
Salary Insight
$45 - $55k per year
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