Phlebotomist Front Desk, Medical Assistant at One Medical DC
Overview
Lead patient interactions as a Float Phlebotomist Administrative Assistant handling venipuncture and front desk tasks across multiple DC offices. You will support patient intake, scheduling, and insurance/billing coordination while maintaining an exceptional patient experience. Join a cross-functional team focused on compassionate care and seamless operations. This role offers exposure to clinical and administrative work in a growing, patient-centric environment.
What You'll Do10
- 1Build best in class patient experiences through C I CARE during clinical and administrative interactions
- 2Design and perform venipuncture and extended scope duties across pediatrics to geriatrics to support the care team
- 3Lead front desk operations including check in checkout insurance verification and appointment workflows
- 4Ship patient messages lab results and outreach tasks to providers and virtual medical team
- 5Own office space standards maintain supplies and sterilization and uphold branding across the lobby and treatment areas
- 6Scale team coordination through huddles rounds and ad hoc support for providers and staff
- 7Drive daily office operations including opening closing duties and daily upkeep across multiple DC offices
- 8Deliver effective use of technology tools Slack G suite Zoom Circulation RingCentral and EMR to complete tasks
- 9Improve patient journey by following up on lab cases and assisting with biometric screening forms medical records and billing inquiries
- 10Collaborate with multidisciplinary teams to achieve patient-centered outcomes across the network
Requirements9
- 1At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of training externships
- 2Strong customer service and communication skills both written and verbal
- 3High School Diploma or equivalent
- 4Proficiency with computers including typing internet navigation and multiple software systems
- 5Experience collaborating with diverse multidisciplinary teams including remote teams (preferred)
- 6Ability to collect with confidence, display empathy and maintain patient trust during venipuncture
- 7Demonstrated adaptability and ability to handle change and learn quickly
- 8Availability for full-time work 40 hours per week with 8 hour shifts between 7am 7pm
- 9Willingness to travel to all 6 DC offices to provide support as needed
Salary Insight
$50 - $54k per year
Location
Required Skills
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