Phlebotomist Administrative Assistant Fremont at One Medical
Overview
As a Phlebotomist Administrative Assistant at One Medical you will perform venipuncture and provide clerical support to ensure a smooth patient journey from intake to follow-up. You will be the first point of contact for patients and a key ambassador of the One Medical experience. You will contribute to an in-office environment that balances clinical care with exceptional service and behind-the-scenes coordination within a collaborative team.
What You'll Do10
- 1Build exceptional patient experiences using C I CARE during clinical and administrative interactions
- 2Provide venipuncture services for a diverse patient population
- 3Perform extended scope duties including non blood specimen collection EKGs vitals vaccines and related tasks
- 4Maintain accurate specimen labeling handling and processing plus inventory management and sterilization
- 5Answer patient messages assist with lab cases and support providers and virtual medical team with clerical duties
- 6Handle front of house duties including check in check out insurance verification and test preparation
- 7Contribute to team development through rounds huddles problem solving and ad hoc provider support
- 8Perform opening and closing duties and maintain office spaces and supplies
- 9Master technology tools such as Slack G suite Zoom Circulation RingCentral and EMR to complete daily work
- 10Support patient care and administrative workflows with a focus on accessibility and continuous improvement
Requirements9
- 1Active phlebotomy certification to practice in WA
- 2At least 6 months of relevant Medical Assistant or Phlebotomist experience outside of training externship
- 3Strong customer service skills and ability to build patient relationships
- 4Strong written and verbal communication skills
- 5High School Diploma or equivalent
- 6Proficiency with computers including typing navigating the internet and multiple software systems
- 7Experience working with diverse multidisciplinary teams including remote teams
- 8Demonstrated confidence and trust during venipuncture with patient-centered care
- 9Proven adaptability and quick learning in new situations including change management
Salary Insight
$52 - $58k per year
Location
Required Skills
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