Patient Services Representative I, Urology - Granger Medical Clinic
Overview
Patient Service Representative role at Granger Medical Clinic in American Fork, focused on delivering compassionate front-desk support for urology patients. You will greet patients, manage scheduling, and coordinate with physicians and staff to ensure smooth visits. This entry-level role emphasizes strong customer service, clear communication, and teamwork in a clinic setting. You’ll join a collaborative team that values patient experience and reliable administrative support.
What You'll Do10
- 1Greet patients presenting for services in a courteous manner
- 2Answer telephones in a professional manner
- 3Schedule appointments following established procedures
- 4Communicate professionally with physicians, staff, and patients about scheduling and needs
- 5Record demographic information and assist with billing contact
- 6Perform other duties as assigned
- 7Support clinic operations with accurate data entry
- 8Maintain a clean and organized front desk area
- 9Collaborate with team to improve patient flow
- 10Handle patient requests with empathy and efficiency
Requirements7
- 1High School Graduate or equivalent
- 2Previous medical billing or office experience preferred but not required
- 3Customer service experience preferred
- 4Excellent customer service, communication, multi-tasking and organizational skills
- 5Typing / keyboarding skills
- 6Must be able to read, understand and communicate in English
- 7Additional languages helpful
Salary Insight
$37k per year
Location
Required Skills
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