Patient Services Representative at Symetria Recovery
Overview
We seek a dedicated professional to greet patients and manage appointment scheduling while enhancing provider efficiency and treatment room utilization. This role focuses on maintaining patient satisfaction and ensuring timely service delivery. The ideal candidate will support operational excellence and uphold confidentiality standards.
What You'll Do11
- 1Greet patients and visitors in person and by telephone and refer inquiries appropriately
- 2Enhance patient satisfaction and provider efficiency through effective scheduling practices
- 3Maintain timely patient flow by notifying providers of arrivals and monitoring service delivery
- 4Provide comfort by anticipating patient needs and maintaining a welcoming environment
- 5Ensure accessibility of treatment information through accurate record management
- 6Maintain patient accounts by collecting and updating personal and financial details during visits
- 7Support revenue cycle operations by handling financial data and claim processing
- 8Oversee office supplies and equipment inventory and coordinate ordering processes
- 9Assist with census reporting and urine screening documentation
- 10Support patients in distress according to established protocols
- 11Protect patient privacy by safeguarding confidential medical and financial information
Requirements9
- 1Strong verbal and written communication skills
- 2Proficiency in Microsoft Office Suite
- 3General knowledge of computer systems and office technology
- 4Experience with Electronic Medical Records systems preferred
- 5Prior medical office experience valued
- 6Knowledge of insurance benefits HIPAA CFR42 scheduling and related regulations
- 7Ability to work Monday Friday 6:00 AM–2:00 PM and alternate Saturday mornings 7:00 AM–9:00 AM
- 8Licensure fee reimbursement available
- 9Competitive compensation between $18.00-$20.50 per hour based on qualifications
Salary Insight
$37 - $42k per year
Location
Required Skills
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