Patient Access Coordinator - PT Solutions
Overview
PT Solutions seeks a Patient Access Coordinator to lead patient interactions at our Hiram clinic. This full‑time role involves greeting patients handling check‑in/out verifying information and scheduling follow‑up appointments. The ideal candidate will deliver a positive experience while supporting clinic operations and collaborating with therapists. Join a mission‑driven team that values growth and community impact.
What You'll Do6
- 1Greet patients manage check‑in/out verify information and schedule follow‑up appointments
- 2Handle payments explain financial responsibilities and maintain accurate daily records
- 3Support clinic operations by managing phones schedules referrals and EMR documentation
- 4Deliver a positive patient experience address questions and ensure HIPAA compliance
- 5Coordinate care with therapists and internal teams to resolve access or scheduling issues
- 6Assist with special projects and provide coverage support as needed
Requirements9
- 1Strong communication and customer service skills
- 2Ability to multitask and prioritize effectively in a busy environment
- 3High level of accuracy and attention to detail
- 4Proficiency in Microsoft Office and multiple software systems
- 5Professional empathetic patient‑centered approach
- 6Background check and compliance clearance
- 7Minimum High School diploma with submission of official transcript
- 81–2 years customer service or healthcare front‑office experience preferred
- 9Experience using EMR systems and scheduling platforms strongly preferred
Salary Insight
$33 - $37k per year
Location
Required Skills
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