Patient Access Rep
Overview
Panorama Orthopedics & Spine Center seeks a Patient Access Representative to deliver exceptional patient experiences at our Denver clinic. This concierge‑level role focuses on high‑quality spine care within a forward‑thinking practice. Join us to improve lives in the Colorado community.
What You'll Do9
- 1Provide exceptional patient service using a concierge‑style approach
- 2Serve as the main contact for patients, handling registration, insurance verification, and scheduling
- 3Coordinate care across providers and manage referrals and prior authorizations
- 4Maintain accurate patient records by entering data into the electronic medical record system
- 5Ensure compliance with HIPAA regulations and organizational policies
- 6Identify ways to improve the patient experience
- 7Cross‑train to support team members and provide coverage when needed
- 8Assist with document processing and EMR uploads
- 9Support clinic operations and maintain productivity standards
Requirements8
- 1High School Diploma or GED required
- 22 years of medical office or customer service experience preferred
- 3Strong computer and 10‑key proficiency
- 4Proficiency with Word and Excel
- 5Excellent interpersonal communication and customer service skills
- 6Ability to maintain quality control standards
- 7Meet deadlines consistently
- 8Knowledge of EHR systems is a plus
Salary Insight
$18 - $23k per year
Location
Required Skills
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