Parts Inside Sales Representative I
Overview
Sales I representative at McMillan James Equipment Company in Dallas Texas seeks candidates to own HVAC replacement parts sales with focus on technical knowledge and customer service.
What You'll Do11
- 1Assist customers service technicians contractors with HVAC parts inquiries pricing availability and order placement
- 2Identify replacement parts using equipment model numbers serial numbers manufacturer documentation and parts catalogs
- 3Prepare quotes and process parts orders accurately and efficiently
- 4Coordinate with manufacturers vendors warehouses and internal teams to obtain pricing and availability information
- 5Maintain accurate customer order and inventory records within the ERP system
- 6Support order tracking shipment status updates and customer communication
- 7Support inventory management activities including stock inquiries and parts availability verification
- 8Develop knowledge of HVAC equipment replacement parts and manufacturer product offerings
- 9Analyze equipment model and serial number information
- 10Demonstrate strong attention to detail and accuracy
- 11Interpret HVAC equipment specifications effectively
Requirements12
- 1High school diploma or equivalent required
- 2Associate’s degree in Business HVAC Technology or related field preferred
- 31-3 years of experience in customer service inside sales HVAC distribution or related fields
- 4Basic understanding of HVAC equipment and replacement parts
- 5Proficiency with Microsoft Office applications and ERP systems
- 6Strong communication organizational and customer service skills
- 7Ability to multitask and manage priorities in fast-paced environment
- 8Attention to detail and accuracy
- 9Customer-focused professional approach
- 10Interest in HVAC systems and technical product knowledge
- 11Problem-solving and troubleshooting abilities
- 12Team-oriented mindset and willingness to support service operations teams
Salary Insight
$40 - $56k per year
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