Medical Back Office Specialist II, Patient Care & Coordination
Overview
Own patient check-in/out, vitals collection, and provider support at a bustling outpatient clinic. Partner with the clinical team to ensure accurate patient data, coordination letters, and documentation flows. Work onsite in Phoenix with a collaborative clinic environment and a focus on top-tier patient service. This role stands out by combining front desk duties with care coordination tasks and detailed chart management.
What You'll Do7
- 1Ship patient check-in/out and prepare charts two days prior to appointments
- 2Obtain patient vitals and document measurements to support care decisions
- 3Coordinate of Care letters, school notes, and FMLA-related paperwork
- 4Call new patients and complete missing measures to ensure readiness
- 5Maintain cleanliness and readiness of common areas and provider offices
- 6Forward medication concerns, refills, and prior authorizations to the appropriate staff
- 7Access and review CSPMP for adult and new patients to ensure safe prescribing
Requirements5
- 1Must have minimum 1 year of relevant experience
- 2Experience in an outpatient medical office required
- 3High School diploma or equivalent required
- 4Must possess superior written and verbal communication skills
- 5Ability to speak, read, and write English fluently
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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