Information Technology Support Specialist Enterprise Solutions
Overview
Lead technical operations ensuring smooth daily performance. Provide timely support while maintaining security and efficiency.
What You'll Do11
- 1Deploy and maintain workstations applications devices to keep teams performing at their best
- 2Provide thoughtful timely technical support in person and remotely with professionalism and empathy
- 3Maintain IT inventory ensuring equipment software up to date
- 4Collaborate with vendors internal partners to resolve system issues improve reliability
- 5Document solutions contribute to continuous improvement in IT processes
- 6Participate in special IT cross-functional projects modernizing work practices
- 7Monitor and respond to cybersecurity alerts phishing attempts suspicious activity
- 8Ensure endpoint protection patching consistent effective compliant
- 9Support user access controls including MFA password policies
- 10Assist vulnerability scanning remediation compliance initiatives HIPAA SOC2
- 11Promote cybersecurity awareness through training best practice guidance
Requirements8
- 12–3 years IT support experience preferred
- 2Strong troubleshooting analytical skills proactive mindset
- 3Familiarity with Active Directory Windows environments Microsoft Office Suite
- 4Excellent written verbal communication professional clear approachable
- 5Commitment confidentiality integrity follow-through
- 6Cybersecurity knowledge risk mitigation threat vectors incident response
- 7Experience with endpoint protection tools IAM MFA vulnerability management
- 8Awareness of frameworks HIPAA SOC2 preferred
Salary Insight
$70 - $80k per year
Similar open positions
Explore active roles that match your skills and interests.
Bertrandt
VerifiedApplication Support II
Drive support for enterprise applications at scale. Own resolution of functional configuration and integration issues while partnering with IT Service Desk and stakeholders. Deliver measurable improvements within 90 days.
CCS Global Tech
VerifiedIT Systems Support Specialist Level I II
Own and improve Microsoft based help desk operations for a fast growing enterprise. Deliver exceptional support across desktop mobile cloud environments. Drive service excellence while supporting a dynamic team.
Department of Human Resources
VerifiedService Desk Analyst - Information Technology Associate
The Information Technology Associate leads end user support within the Enterprise Support Unit. This role drives technical solutions and enhances user experiences across the organization. Candidates will own IT systems and collaborate with cross-functional teams to deliver impactful results.
PTS Diagnostics
VerifiedIT Service Desk Support Specialist II
Provide technical support for corporate computing devices and end-user services across local and remote environments. Build configure maintain and troubleshoot desktops laptops mobile devices and peripherals. Meet SLA expectations and resolve incidents efficiently.
Dept_PhysLoc_OrgGroup
VerifiedIT Support Technician I
Provide front-line technical support to employees across the organization. This role serves as a key resource for hardware software mobile devices and system access support while helping employees maximize the technology available to them. Successful candidates bring a strong technical foundation a service-oriented mindset and the ability to build positive working relationships throughout the bank.
Alloy Surfaces Co Inc
VerifiedIT System Administrator, Tier 2/3 Support & Infrastructure
As the IT System Administrator, you own hands-on technical support for end users, systems, and escalated issues across onsite and remote teams. You'll combine Tier 2/3 helpdesk expertise with system admin duties like endpoint management, basic networking, and infrastructure support. You'll coordinate with a Managed IT Services Partner to keep operations seamless and serve as the internal technical resource for complex situations. This role stands out with direct involvement in cybersecurity initiatives and automation via PowerShell.