Inbound Collections Specialist Seattle
Overview
North American Recovery seeks a top Inbound Collections Specialist to lead client communications and resolve accounts in a dynamic environment. This role offers comprehensive training and growth opportunities within a rapidly expanding organization. Ideal candidates thrive in fast-paced settings and demonstrate strong analytical abilities.
What You'll Do5
- 1Handle inbound calls addressing account balances and payment arrangements
- 2Negotiate payment plans following regulatory guidelines
- 3Document customer interactions accurately in specialized systems
- 4Maintain professional conduct during sensitive financial discussions
- 5Meet daily performance targets through effective communication
Requirements5
- 1High school diploma or equivalent
- 2Microsoft Excel proficiency
- 3Customer service experience
- 4Ability to manage high call volumes
- 5Familiarity with FDCPA compliance requirements
Salary Insight
$42k per year
Location
Required Skills
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