Collection Specialist Atlanta GA
Overview
The Collection Specialist will lead AR collection efforts in Atlanta GA to meet revenue targets. This role involves proactive monitoring of Accounts Receivable and communicating with clients regarding payment status. Responsibilities include processing invoices, creating deposits, and maintaining accurate client records in Fulcrum systems. The ideal candidate will suggest and implement billing improvements while collaborating on AR projects. Overtime may be required. This position offers a competitive salary and benefits.
What You'll Do11
- 1Proactively monitor and collect assigned Accounts Receivable to meet revenue goals
- 2Articulate payment status to internal and external clients calmly and professionally
- 3Carry out directives from the AR Collections department
- 4Escalate client situations appropriately
- 5Maintain client information in Fulcrum systems
- 6Prepare collections letters and AR reports using Fulcrum
- 7Create and understand audit trails for billing inquiries
- 8Prepare AR spreadsheets and participate in AR projects
- 9Suggest and implement routines to enhance billing processes
- 10Assist with daily deposit creation and cash receipt posting
- 11Process authorized AR write-offs
Requirements11
- 1Excellent verbal listening and written communication skills
- 2Self-starter professional demeanor and strong customer service orientation
- 3Assertive confident and diplomatic interaction abilities
- 4Ability to work independently and in hybrid schedule after 90 days
- 5Proficiency in personal computers financial collection applications and Excel
- 6Bachelor's degree preferred
- 7Minimum 3 years commercial collection experience in professional services
- 8Mental physical environmental adaptability for indoor office settings
- 9Ability to lift push pull occasionally and move between floors
- 10Good problem solving skills
- 11Ability to convey ideas clearly through spoken word
Salary Insight
Salary not disclosed in listing
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