Host, Restaurant & Guest Experience
Overview
As the Host, you own the first and last impression of Won't Stop Hospitality, a high-volume restaurant in Indianapolis. You greet every guest, manage the flow of seating, and keep the front of house organized across the OpenTable reservation system. You work closely with the service team and managers to balance sections during peak hours, ensuring a smooth dining experience. This role suits an energetic, detail-oriented professional who thrives on creating a welcoming atmosphere.
What You'll Do8
- 1Greet each guest with eye contact and a smile, then determine the most efficient seating to balance server sections.
- 2Manage the OpenTable reservation system, answering phone calls and responding to guest inquiries with accuracy.
- 3Maintain an accurate waitlist, quoting realistic wait times and updating guests as service flow changes.
- 4Coordinate seating flow with the service and management teams, communicating needs in real time.
- 5Assist the service staff with bussing, cleaning, and resetting tables to maximize seating efficiency.
- 6Observe guest body language and dining pace, then proactively alert service staff to unspoken needs.
- 7Close each guest's visit with a warm farewell and invite them to return.
- 8Stay composed and welcoming during peak service periods, keeping the entry organized and clean.
Requirements8
- 1Previous restaurant or hospitality experience with a focus on guest interaction.
- 2Basic understanding of food handling, sanitation, and prep procedures.
- 3Ability to stand for prolonged periods and lift up to 50 pounds.
- 4Strong communication skills, both verbal and non-verbal, to coordinate with the team.
- 5Comfort with OpenTable or similar reservation software, or ability to learn quickly.
- 6Reasoning skills to apply common sense, define problems, and notify management when necessary.
- 7Ability to perform simple math for waitlist and seating calculations.
- 8Flexibility to re-prioritize tasks instantly during high-volume periods.
Salary Insight
$27k per year
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Atlas Restaurant Group
VerifiedHost, Restaurant Guest Services
You own the guest's first and last impression at Atlas Restaurant Group, managing the flow of a high-volume dining room. You greet guests, manage reservations, and coordinate seating, using Toast POS and OpenTable to track waitlists and rotations. You work with servers and management to set the pace of service, ensuring special occasions get noticed. This role suits someone who thrives on hospitality and keeps a cool head under pressure.
Noah Restaurant LLC
VerifiedHostess, Fine Dining & Reservations
You will own the front-of-house arrival experience at Noah Restaurant, setting the tone for every guest's visit. You will welcome up to 200 guests per shift, seat parties, and coordinate table turns to keep service flowing. You will work closely with the host team and front-of-house managers, using Reservation Management Systems to manage bookings and waitlists. This role stands out for its emphasis on creating a lasting first impression and supporting a high-touch dining environment.
Blue Plate Restaurant Company Inc
VerifiedHost/Hostess, Restaurant & Guest Experience
You'll own the guest's first impression at a top Minneapolis restaurant group, seating parties and managing waitlists across multiple locations. You'll work with a team of servers, bussers, and managers to keep the dining room flowing smoothly. This role stands out because you're free to build genuine connections with guests, no scripts allowed.
Four Corners
VerifiedHost/Hostess, Restaurant & Reservations
You will own the guest experience at Brickhouse, a lively bar in Chicago's Wrigleyville, seating 100+ patrons daily. You join a team of 10 FOH staff, reporting to the FOH manager, and work with OpenTable for reservations. This role suits someone who thrives on fast-paced guest interaction and values a fun, inclusive culture.
Atlas Restaurant Group
VerifiedHost at Atlas Restaurant Group | Philadelphia PA
You will be the first and last impression for every guest at Atlas Restaurant Group venues, owning the flow of the dining room from reservation to farewell. You will greet guests, manage waitlists, seat parties, and support the service team, all in a high-volume, fast-paced environment. Working alongside servers, bartenders, and managers, you will coordinate seating to balance workloads and create an unforgettable experience for every visitor. This role is the gateway to growth within a rapidly expanding hospitality group, with direct exposure to ownership and senior leadership.
Optim Hire
VerifiedHost Denver Restaurant
We seek a friendly organized Host to join our dynamic restaurant team. The ideal candidate will be first point of contact for guests providing exceptional hospitality while ensuring welcoming atmosphere. This role requires strong communication skills managing guest relations smoothly. Great side hustle for making extra money in fun fast-paced environment. Tips from pool shared with other hosts and food runners. Do not apply if under age 16.