General Manager, Pizza Delivery & Store Operations
Overview
You will run the store as your own business, owning every metric from food cost to customer satisfaction at a high-volume Domino's location. You lead a crew of 10-20, setting the pace and standard for speed, accuracy, and service. You report directly to the franchise owner, with full accountability for P&L, inventory, and cash. This role offers a clear path to multi-unit management and franchise ownership.
What You'll Do9
- 1Own the shift end-to-end: manage labor costs, food costs, and cash control to hit target margins.
- 2Train and develop crew members, creating a culture of accountability and Domino's service standards.
- 3Drive local store marketing to grow sales and build a loyal customer base.
- 4Maintain inventory accuracy through weekly counts and ordering systems.
- 5Deliver perfect image compliance: store cleanliness, uniform standards, and food safety.
- 6Own customer relations and resolve issues on the spot to keep satisfaction scores high.
- 7Schedule and staff to cover peak periods, using labor forecasting to minimize waste.
- 8Execute new product launches and promotions with speed and accuracy.
- 9Review P&L statements weekly and adjust operations to improve profitability.
Requirements7
- 12+ years of general manager experience in quick-service restaurant or retail.
- 2Proven ability to supervise a team of 5+ and drive sales growth.
- 3Strong math skills for cash handling, inventory counts, and profit analysis.
- 4Valid driver's license and safe driving record for delivery and bank runs.
- 5Ability to work flexible shifts including weekends and holidays.
- 6High school diploma or equivalent.
- 7Food safety certification (ServSafe or equivalent) within 60 days of hire.
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