State of ArizonaVerified Source

Executive Staff Assistant, DCSS Policy and Operations

59K–65K
Onsite · Phoenix, Arizona
Posted August 14, 2026
full-time

Overview

Executive Staff Assistant at the Department of Economic Security supports the Assistant Director and Program Administrators with administrative leadership and strategic operations. The role involves coordinating correspondence, overseeing staff, and guiding program goals while ensuring compliance and effective communication across internal and external stakeholders. This position offers potential remote options within Arizona and a pathway to impact DCSS outcomes in child support services. You will join a mission-driven team focused on process improvement and organizational planning.

What You'll Do10

  • 1Lead and support operational strategies with the Assistant Director to improve efficiency and accountability
  • 2Coordinate high level correspondence and complaint handling through the ECU and administrative staff
  • 3Oversee staff performance and indirect reporting structures, ensuring timely reports and recommendations
  • 4Develop monitoring methods to ensure program compliance and timely responses to inquiries
  • 5Prepare data for reports and presentations representing DCSS goals and achievements
  • 6Schedule and coordinate meetings, review AD action items, and assist in AD decisions
  • 7Represent the AD in meetings with internal and external stakeholders
  • 8Investigate administrative issues and prepare responses to inform AD decisions
  • 9Collaborate across divisions to align on program administration and policy implementation
  • 10Drive process improvement initiatives to optimize business practices and workflows

Requirements5

  • 1Three (3) years of progressively responsible management and leadership experience
  • 2Background in Health and Human Services with case management experience
  • 3Valid Arizona Driver's License
  • 4Arizona Level One Fingerprint Clearance Card
  • 5Pre-Employment background and reference checks and E-Verify compliance

Salary Insight

$59 - $65k per year

Location

Typeonsite
LocationPhoenix, Arizona

Required Skills

administrative leadershipstakeholder engagementpolicy interpretationdata gatheringmeeting coordination
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