Employee Benefits Analyst - WTW San Francisco
Overview
The Employee Benefits Analyst at WTW supports the account management team delivering consistent client service efficiently. This role emphasizes teamwork and excellence in supporting clients daily. It offers variety through diverse client interactions and continuous learning opportunities.
What You'll Do11
- 1Handle day-to-day client questions and enrollment inquiries alongside the service lead
- 2Prepare and distribute compliance documents such as SPD Wraps and annual notices
- 3Manage escalated client issues with guidance from the service lead
- 4Process carrier and client contact changes across internal systems
- 5Review and update plan documents for accuracy within the internal system
- 6Perform outsourcing tasks like billing audits and contract reviews
- 7Create client communications using templates for open enrollment and compliance materials
- 8Conduct general administration and data entry as directed
- 9Attend client renewal meetings and mentor junior staff members
- 10Maintain organization and attention to detail in all documentation
- 11Ensure timely delivery of notices while staying current on compliance trends
Requirements9
- 1Minimum 1-2 years benefits experience
- 2Solid written and public speaking communication skills
- 3Proficiency with Microsoft Office and emerging technology systems
- 4Ability to work independently with minimal supervision
- 5Strong time management and prioritization abilities
- 6Detail-oriented with ability to identify discrepancies
- 7Basic project management and systems knowledge
- 8Experience with insurance licensing and department of insurance residency required
- 9Commitment to lifelong learning and industry trend awareness
Salary Insight
$70 - $95k per year
Location
Required Skills
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