Benefits Service Associate San Francisco
Overview
Benefits Service Associate manages client service teams and supports administrative tasks. This role operates in a fast-paced environment where you will own processes and drive improvements. You will collaborate with carriers and internal teams to ensure accurate submissions and client satisfaction. Your contributions will directly impact marketing timelines and client relations. This position offers a unique path to promotion within the agency.
What You'll Do11
- 1Assist client service teams with insurance bidding and renewal processes
- 2Review census data and plan design to submit accurate information
- 3Work with carrier representatives to resolve submission discrepancies
- 4Prepare binders and iPad presentations using approved templates
- 5Upload presentations to iPads and maintain assigned devices
- 6Maintain client websites and create wallet ID cards
- 7Process Broker of Record letters internally and with carriers
- 8Create and update benchmarking templates
- 9Coordinate open enrollment and client communication materials
- 10Research trends and update coverage benchmarking templates
- 11Act as liaison for client coverage and administrative problem resolution
Requirements5
- 15+ years building ETL pipelines with Spark and Airflow
- 23-5 seasons experience in insurance administration
- 3Bachelor degree preferred or equivalent work experience
- 4Above average math skills for calculating ratios and rates
- 5Proficiency in Microsoft Office applications including Outlook Word Excel and PowerPoint
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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