Distribution Center Supervisor, High-Volume Fashion Logistics
Overview
This role owns daily warehouse operations at a $2B fashion brand, directing teams of frontline associates to hit productivity, quality, and safety targets. You will partner with department leaders and cross-functional teams including Human Resources, Safety, and Inventory Control to drive performance. In the first 90 days, you will stabilize shift workflows, reduce errors, and build a culture of accountability. This position offers a path to senior leadership within a rapidly scaling e-commerce operation.
What You'll Do9
- 1Own shift operations for your department, directing 10-30 associates to meet daily throughput goals in Fashion Nova's Los Angeles DC.
- 2Drive productivity and accuracy metrics, using WMS data to adjust labor allocation and eliminate bottlenecks.
- 3Train and coach associates on safety protocols and equipment handling, cutting incident rates by 15% within a quarter.
- 4Coordinate inbound and outbound flows with Inventory Control to prevent stockouts and mis-shipments.
- 5Conduct Gemba walks each shift, identifying process gaps and implementing lean fixes with Kaizen methods.
- 6Enforce OSHA-compliant procedures and maintain a clean, organized floor with digital 5S checklists.
- 7Communicate daily performance and concerns to the Operations Manager through structured huddles and reports.
- 8Lead cross-training programs to build a flexible workforce capable of handling peak season surges.
- 9Implement Pick-to-Light and RF scanner best practices to reduce picking errors by 20%.
Requirements8
- 12+ years supervising in a distribution or fulfillment center, managing crews of 15+ associates.
- 2High school diploma or GED; bachelor's degree in supply chain or operations a plus.
- 3Proven ability to hit productivity and quality KPIs in a high-volume environment.
- 4Hands-on experience with WMS (e.g., Manhattan, Blue Yonder) and Excel for reporting.
- 5Forklift certification or ability to obtain one within 30 days; OSHA safety training preferred.
- 6Strong communication skills, with bilingual (Spanish) an advantage.
- 7Physical stamina for 8-12 hour shifts, including lifting up to 50 lbs and standing/walking constantly.
- 8Flexibility for rotating shifts, weekends, and peak season overtime.
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