Customer Service Rep at Domino's Pizza
Overview
You will own the customer experience at a busy Domino's store, handling phone and in-person orders while keeping the store running. You'll work with a tight team of crew members and managers who depend on your precision and speed. By your third month, you'll be training new hires on Domino's proprietary systems and prepping food like a seasoned pro.
What You'll Do8
- 1Operate all store equipment and prepare every product to Domino's exact spec, from dough to toppings.
- 2Receive and process telephone orders using Domino's proprietary order system, ensuring accuracy on every call.
- 3Stock ingredients from delivery area to storage and walk-in cooler, keeping prep stations full.
- 4Take inventory and complete daily paperwork that tracks food and supply usage.
- 5Clean equipment and facility daily, including hot surfaces, walk-in cooler, and prep areas.
- 6Train new hires on Domino's products, processes, and technology, including DSS and Car Side Delivery.
- 7Communicate clearly with customers and co-workers to process orders both over the phone and in person.
- 8Use Domino's technology like the Driver app and DSS to manage orders and deliveries.
Requirements8
- 11+ year in fast-food or retail customer service, handling cash and phone orders.
- 21+ year operating commercial kitchen equipment like ovens, pizza cutters, and dough presses.
- 31+ year using point-of-sale systems and Domino's proprietary software.
- 4Ability to add, subtract, multiply, and divide quickly and accurately, and make correct change.
- 5Verbal, writing, and telephone skills to take and process orders efficiently.
- 6Eye-hand coordination to make precise movements rapidly, including shaping dough and using a pizza peel.
- 7Must lift up to 50 pounds for bulk deliveries, and carry 30-pound pizza sauce cans.
- 8Must stand for long shifts and tolerate temperature swings from 36°F cooler to 90°F+ ovens.
Salary Insight
Salary not disclosed in listing
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Domino's Franchise
VerifiedCustomer Service Rep at Domino's Pizza
You will own the front-line experience at a high-volume Domino's store, taking orders over the phone and in person while keeping the store running. You'll join a team that values speed and accuracy during peak hours, with room to grow into management or franchise ownership. This role stands out because you'll earn extra cash while developing customer service and teamwork skills in a fast-paced food environment.
Domino's Franchise
VerifiedCustomer Service Rep at Domino's Pizza
You will own the customer experience at a busy Domino's store, taking orders over the phone and in person while coordinating with the team to beat the rush. You will operate POS systems, handle cash, and keep the store spotless. This role sits on a tight-knit crew that thrives on speed and accuracy, and you will train on the job from day one. The store offers flexible schedules that work around school or another job, plus a clear path to management and beyond.
Domino's Franchise
VerifiedCustomer Service Rep at Domino's Pizza
You'll run the front line at a busy Domino's store, taking orders, prepping food, and keeping the store clean. You'll work with a tight team under 5+ years of collective experience, handling 50+ orders per shift. This role offers paid training and a shot at management within 6 months.
Domino's Franchise
VerifiedCustomer Service Rep, Domino's Pizza
You own the customer experience at a busy Domino's store, handling every order from phone call to handoff. You manage the front counter, process payments, and keep orders moving through the workflow. You work side-by-side with the crew, keeping the store spotless and stocked. This role builds your speed and accuracy in a high-volume environment.
Domino's Franchise
VerifiedCustomer Service Rep at Domino's Pizza
You will own the front counter and phone lines at a busy Domino's franchise, taking orders and ensuring customer happiness during peak hours. You'll work with POS systems and handle cash, prep, and cleaning. The team is tight-knit and fast-moving, with managers who started in your role. This position offers flexible scheduling and a path to shift lead or manager for those who want it.
Domino's Franchise
VerifiedCustomer Service Rep, Domino's Pizza
You will own the front-line customer experience at a busy Domino's location, handling phone orders, operating the POS system, and preparing food to spec. You'll work with a tight team to hit 3-5 minute service targets during peak hours. Shift leaders and managers provide real-time coaching. This role sharpens speed, accuracy, and communication skills in a high-volume environment.