Customer Service Rep at Domino's Pizza
Overview
You will own the customer experience at a busy Domino's store, taking orders over the phone and in person while coordinating with the team to beat the rush. You will operate POS systems, handle cash, and keep the store spotless. This role sits on a tight-knit crew that thrives on speed and accuracy, and you will train on the job from day one. The store offers flexible schedules that work around school or another job, plus a clear path to management and beyond.
What You'll Do9
- 1Operate POS and touch screen systems to enter orders accurately and quickly.
- 2Receive and process telephone orders, confirming details and upselling menu items.
- 3Prepare products like pizza dough and toppings at the assembly station.
- 4Stock ingredients from delivery area to storage, work area, and walk-in cooler.
- 5Take inventory and complete associated paperwork daily.
- 6Clean equipment and facility daily, including sweeping, wiping, and taking out trash.
- 7Make correct monetary change and handle cash register transactions.
- 8Assist with delivery duties when needed, including loading orders and navigating routes.
- 9Follow strict quality control standards for food safety and preparation.
Requirements9
- 116+ years of age for in-store work, 18+ years for delivery work.
- 2Ability to add, subtract, multiply, and divide accurately, using a calculator if needed.
- 3Verbal, writing, and telephone skills to take and process orders clearly.
- 4Ability to comprehend and give correct written instructions.
- 5Motor coordination between eyes and hands/fingers to make precise movements with speed.
- 6Ability to work in varying temperatures, including walk-in cooler at 36°F and oven areas up to 500°F.
- 7Ability to lift up to 50 pounds and carry items like 30-pound pizza sauce containers.
- 8Ability to stand for most of the shift, with frequent bending, reaching, and walking.
- 9Ability to work under stress and meet strict quality standards.
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