Customer Service Rep at Domino's Pizza
Overview
You will own the front-line experience at a high-volume Domino's store, taking orders over the phone and in person while keeping the store running. You'll join a team that values speed and accuracy during peak hours, with room to grow into management or franchise ownership. This role stands out because you'll earn extra cash while developing customer service and teamwork skills in a fast-paced food environment.
What You'll Do9
- 1Take customer orders over the phone and in person, entering them accurately on the touch screen or computer keyboard.
- 2Operate all store equipment, including pizza ovens and rolling cutters, to prepare and serve products.
- 3Stock ingredients from delivery area to storage and walk-in cooler, ensuring inventory is ready for shifts.
- 4Prepare food products according to Domino's standards, including shaping pizza dough and assembling pizzas.
- 5Receive and process telephone orders, confirming details and providing accurate wait times.
- 6Take inventory and complete associated paperwork to track stock levels and orders.
- 7Clean equipment and facility daily, including wiping surfaces and washing dishes, to maintain health standards.
- 8Make correct monetary change and operate calculators or POS systems to complete transactions.
- 9Communicate clearly with customers and team members to resolve issues and ensure order accuracy.
Requirements9
- 116 years of age or older.
- 2Ability to add, subtract, multiply, and divide accurately using a calculator.
- 3Verbal, writing, and telephone skills to take and process orders.
- 4Motor coordination between eyes and hands to make precise movements quickly.
- 5Ability to stand for most of the shift, with occasional walking, stooping, and reaching.
- 6Capability to lift up to 50 pounds and carry up to 30 pounds of sauce or dough.
- 7Comfort working in temperatures from 36 degrees in cooler to 90+ degrees in work areas.
- 8Ability to work under stress and meet strict quality control standards.
- 9Willingness to work in a team environment and follow instructions.
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